Check-in is 4:00pm & check-out is 10:00am. Please come to our office at 1585 Mid Valley Drive, Suite 12, Steamboat Springs, CO 80487 to pick up your keys and information about your property. There is parking in front of the building.
**PLEASE NOTE: If you are staying at any of the Lodge units, or La Casa units - please check in at the Lodge at Steamboat front desk located at 2700 Village Dr, Steamboat Springs, CO 80487 to pick up your keys and information about your property. If you are staying at any Ski Inn units - please check in at the Ski Inn front desk located at 2350 Ski Trail Ln, Steamboat Springs, CO 80487. If you are staying at any of the Torian Plum units - please check in at the Torian Plum front desk located at 1855 Ski Time Square Dr, Steamboat Springs, CO 80487. All other units, please check in at the Retreatia office as mentioned above.
Late Arrival Instructions:
For parties arriving after office hours, please check the Late Arrivals lock box next to our front door for an arrival packet. To unlock, press in your late arrival code. You will then be able to find a packet with your name on it that will include a key, written instructions and a map to your accommodations. We suggest that arrangements for late arrivals be made PRIOR to arrival by calling us at 970.871.6253.
The Damage Waiver covers up to $750 of damages that are not excessive cleaning related. An assessment of the damage will be handled on a case-by-case situation. A credit card will be held on file for the duration of your stay and further until we are able to inspect the property after your departure for incidental related issues if necessary. Tenant is liable for any damages to the premises and to furnishings, equipment, and household items therein which occur during the renter's occupancy, excluding normal wear and tear. A $50 processing fee will be added to any damages billed. Our office hours during the ski season are 8:00 am to 7:00 pm seven days a week. Our hours for the summer season are 8:00 am to 5:00 pm Monday through Saturday, and Sundays during peak periods.