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Previous experience in the hospitality industry preferred, but not required. If you are currently performing a similar job, let us know and we'll pay more! To apply, please email resumes to Resumes may also be dropped off in person at our administrative offices located at 1585 Mid Valley Dr., Ste 12, Steamboat Springs.

Guest Services Agent (FT/PT – Seasonal)

Job Summary:  
  • Greet all guests and make them feel welcome. 
  • Book reservations for guests and owner, process check-in/check-out of guests, process any guest credits and/or charges, etc. 
  • Contacting guests and welcoming them upon their arrival and exit.
  • Act as an advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay.
  • Upon request, provide guests with information regarding local activities such as skiing, snowmobile, fishing, dining, hiking etc.
  • Perform clerical duties such as answering phones, email correspondence, typing, filing, and computer data input processing as necessary.
  • Live Chat: Responding to potential guest questions through (Live Chat) through Retreatia Holdings LLC.
  • Creating Property Descriptions for new and existing properties across all channels.
  • Adjust listings across all channels according to company guidelines.
  • Adjust rates for listings when needed.
  • Check accuracy of listings and educate one’s self about our properties and “The Boat”.
  • Hosting property tours.
  • Activating keys, reactivating keys or making new hard keys for properties.


  • Ability to multi-task and work in a fast-paced environment.
  • Excellent customer service skills.
  • Education:  High School diploma or equivalent required
  • Experience:  Telephone marketing/sales experience.

Shuttle Drivers (FT/PT – Seasonal)


  • Must have a current driver’s license and clean driving record. 
  • Be willing to work weekends and holidays.
  • Live within 30 miles of Steamboat Springs.