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Previous experience in the hospitality industry preferred, but not required. If you are currently performing a similar job, let us know and we'll pay more! To apply, please email resumes to Resumes may also be dropped off in person at our administrative offices located at 1585 Mid Valley Dr., Ste 12, Steamboat Springs.

We are Hiring!

1. Seasonal Guest Service Agent – Full-Time/Part-Time/Seasonal Position

We're looking for the brightest and best Guest Services Agent that retains a friendly, welcoming demeanor, excellent customer service, and that will play a vital part in making our guests’ vacation memorable from registration to checkout.

Seasonal Guest Service Agent – Full-Time/Part-Time/Seasonal Position

       *Free Merchant Ski Pass for Full-Time Seasonal Employees

       *$500 Sign-on Bonus for Full-Time Seasonal Employees 

Job Summary:

·       Greet all guests and make them feel welcome

·       Process check-in/check-out of guests, process any guest credits and/or charges

·       Contacting guests and welcoming them upon their arrival and exit

·       Act as an advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to   maintain the highest level of guest satisfaction during their stay

·       Upon request, provide guests with information regarding local activities such as skiing, snowmobile, fishing, dining, hiking etc.

·       Perform clerical duties such as answering phones, email correspondence, typing, filing, and computer data entry as necessary

·       Audit key cards daily to make sure they are available for guests and staff


·       Ability to multi-task and work in a fast-paced environment

·       Excellent customer service skills

·       Education: High School diploma or equivalent required


·       Weekends required

·       Holidays required

·       Varied Hours

·       8-hour shifts (Overtime hours available)

Job Type: Seasonal/Temporary Hourly: $21.00 to $24.00/hour Location: Routt County, CO


2. Seasonal Shuttle Driver: Hourly plus Tips ; $500 Sign-on Bonus for Full-Time Seasonal

*Free Merchant Ski Pass for Full-Time Seasonal Employees

*$500 Sign-on Bonus for Full-Time Seasonal Employees 

Job Summary: You will work with our guest services division in providing exceptional hospitality to our guests and owners. This position is key in delivering a pleasant vacation experience to visitors by being professional, courteous, and helpful while providing transportation around the Steamboat Springs area during their stay. The shuttle driver is responsible for the safe transportation of guests/owners to and from the mountain as well as around town. The job also entails loading and unloading luggage and ski equipment and may involve carrying heavy loads up and down stairs. Coordinating and communicating with the front desk and other drivers is essential for the function and effectiveness of this job. This employee must focus on safety as well as excellent customer service. Benefits:

·       On-The-Job Training

·       Opportunity for Tips

·       Flexible Work Schedules

·       Competitive Pay

·       Rewarding Work Environment


·       Valid driver’s license and clean driving record.

·       Maintaining a valid and good driving record while employed.

·       Physically able to carry/load/unload heavy luggage into the shuttle and up and down stairs

·       Hospitable personality & excellent customer service skills

Job Types: Full-time Seasonal, Part-time Seasonal

Pay: $22/hr